Distance sales agreement

Seller (the "Seller"):

Buyer (the "Buyer"): the natural or legal person who buys a Superevent module for an event on superevent.io and declares, at the payment step, their full name or business name, Turkish ID or tax number, address, email and phone.

Under Consumer Protection Law No. 6502 and the Distance Contracts Regulation, this agreement sets out the rights and obligations of the parties for a Superevent module order the Buyer places electronically for an event. The pre-contract information form presented to the Buyer before the purchase is an integral part of this agreement.

• Service: use of the modules chosen in the order, through the Superevent software (web and mobile app), for the event the order was placed for. Each module's tier or number of stands and its quota are stated in the order summary.
• Term: one-off per event; the module right lasts until the end of the event plus the module's retention period. There is no subscription and no automatic renewal.
• Price: VAT is added to the price excluding VAT shown at the time of the order; the total including taxes is shown in the order summary and at the payment step. For an order placed on a quote, the price is stated in the quote.
• Payment: in advance by credit or debit card through the payment institution the Seller has enabled (iyzico or Stripe); after a quote, by bank transfer. Card details never reach the Seller.
• Receipt and invoice: a receipt is created in the dashboard for each paid order; the invoice is issued based on the billing details the Buyer declares.

Once the payment is confirmed, the modules in the order are activated for the Buyer's event immediately; for bank transfers, once the payment is confirmed to have reached the Seller's account. There is no separate delivery.

• The Seller provides the service with the features stated in the pre-contract information form and the terms of use.
• The Buyer is responsible for the accuracy of the billing details and the security of the account, and uses the service in line with the terms of use.
• As the data controller of the records it enters and of its attendees' data, the Buyer complies with personal data protection legislation.

The service is performed instantly in electronic form once the payment is confirmed. Under Distance Contracts Regulation art. 15/1-(ğ) and (h), the right of withdrawal cannot be exercised once the Buyer approves at the payment step that performance begins immediately.

• No fee is charged for an unpaid order; the module isn't activated until payment is made.
• No refund is given for an activated module, since performance of the service has begun.
• If the same order is charged more than once because of a technical error, the excess is refunded to the card or account used for the payment.
• When the module right ends, the module closes; personal data is deleted under the retention rules.
• Details: cancellation and refund policy.

The Buyer's personal data is processed under the KVKK privacy notice and the privacy policy.

Complaints are sent to info@superevent.io. A Buyer who is a consumer may apply to consumer arbitration committees within the monetary limits set by the Turkish Ministry of Trade, and to consumer courts above these limits.

The Buyer approves this agreement electronically at the payment step; the time of approval, the IP address and the text version are recorded with the order. The agreement enters into force when the payment is confirmed.